Terms & Conditions

Effective Date: 11-03-2025

Welcome to SHILAM INDUSTRIES (“Company,” “we,” “us,” or “our”). By accessing and using our website (shilamindustries.com), you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using our website, purchasing products, or engaging with our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

2. Product Information & Orders

  • We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
  • Orders are subject to availability, and we reserve the right to cancel or limit quantities at our discretion.
  • Prices are subject to change without prior notice.

3. Payments & Pricing

  • We accept payments through secure third-party payment gateways.
  • All payments must be completed before order processing.
  • We are not responsible for transaction failures due to banking issues.

4. Shipping & Delivery

  • We ship orders as per the delivery timelines mentioned on our website.
  • Delays may occur due to unforeseen circumstances, and we are not liable for such delays.
  • Customers must provide accurate shipping details. Incorrect information may result in delivery failure.

5. Return & Refund Policy

  • No refunds are provided once the product is dispatched.
  • Refunds are only applicable for defective products, and customers must report defects within 2 hours of delivery with photo/video proof.
  • Please refer to our Return Policy for complete details.

6. Intellectual Property

  • All content on this website, including images, logos, text, and designs, is the property of SHILAM INDUSTRIES and is protected under copyright laws.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. User Conduct

By using our website, you agree:

  • Not to engage in fraudulent, illegal, or harmful activities.
  • Not to distribute viruses or malicious software.
  • Not to misuse our website for spam or unauthorized promotions.

8. Limitation of Liability

  • SHILAM INDUSTRIES is not liable for any direct, indirect, or incidental damages resulting from the use of our website or products.
  • We are not responsible for third-party service failures, including payment gateway issues or courier delays.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the website signifies your acceptance of the updated terms.

10. Governing Law

These Terms & Conditions are governed by the laws of [Your Country/State], and any disputes shall be subject to the jurisdiction of the local courts.

11. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: info@shilamindustries.com
🌐 Website: shilamindustries.com