Privacy Policy

Effective Date: 11-03-2025

At SHILAM INDUSTRIES (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (shilamindustries.com) or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and billing details when you place an order.
  • Payment Information: We use secure third-party payment gateways and do not store your payment details.
  • Browsing Information: IP address, browser type, pages visited, and interaction with our website through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders efficiently.
  • Provide customer support and respond to inquiries.
  • Improve our website experience and product offerings.
  • Send promotional emails (only if you opt-in).
  • Comply with legal obligations and prevent fraudulent activities.

3. Data Security

We implement security measures to protect your personal data. However, no online transmission is 100% secure. By using our website, you acknowledge and accept this risk.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but this may impact website functionality.

5. Third-Party Sharing

We do not sell or rent your personal information. However, we may share data with:

  • Service providers (e.g., payment processors, shipping partners) to complete transactions.
  • Legal authorities if required by law.

6. Your Rights & Choices

  • You can request access, correction, or deletion of your personal data.
  • You can opt out of marketing communications at any time.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

8. Contact Us

For any privacy-related concerns, please contact us at:

📧 Email: info@shilamindustries.com
🌐 Website: shilamindustries.com